Service Advisior,CRM/CRE
by :  Sagar Autotech
Category : Automobile / Auto Anciliary / Auto Components  
Location : Bhopal                   Experience :  1-2   Year
Salary :  - -

 



Job Description

Service Advisior,CRM/CRE

By: Sagar Autotech Pvt Ltd

Exp : 1-2 Yrs

Location : Bhopal

Job Description

  • Ensure that you acknowledge customers with a polite greeting
  • Adequate explanation of the service work before it has begun
  • Write an accurate description of customers requests using the customers own words
  • Inspect customer vehicle for pre-existing damage & additional work required during reception
  • To obtain customers authorization by having the customer sign the RO
  • To identify the re-repair or waiting customers on the RO
  • Ensure speedy maintenance & repair through clear identification of customers needs & accurate RO preparation
  • Ensure vehicle cleanliness through use of vehicle protection material
  • Monitor the work progress & keep customers informed of changes to cost & completion times
  • Create precise customer invoices that show all parts, labor & lubricants charges and explain during delivery and show replaced parts
  • Actively promote the services & benefits of the dealer service & parts departments to all customers
  • Take all necessary actions to resolve customer complaints in the shortest possible time
  • Ensure all customers vehicles are clean & ready as per promised delivery time

 

Desired Candidate Profile

Any Graduate

KeySkills  :   Ensure that you acknowledge customers with a polite greeting

Desired Candidate Profile
Graduate

Company Profile
Sagar Autotech

Sagar Auto Autotech is a multi-billion rupee group having headquartered in Bhopal with office across key cities of M.P and Karnataka. Started new business after a big growth in construction in automobiles industries in the year 2009 December with the flagship Brand Sagar Auto Autotech and associated itself with the international brand SKODA AUTO and within a period of one year company has grown a strong player in M.P having a facility in Bhopal and Jabalpur with sales, service and spares. With its vision to become one of the biggest and most respected Sagar Auto has taken one more dealership of the great brand SKODA Auto in the state of Karnataka for Mysore city. The automotive unit itself now boasts of a well-trained and skilled manpower of 250 people.









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